SUPPORT / FAQ
Frequently asked questions
Practical answers about wallet credentials, recovery, installation, asset networks, and transaction checks. Every answer is available in the original HTML.
Questions grouped by real tasks
Credentials and backups · network and transfers · installation and phishing.
Does this website custody my assets?
This site explains self-custody concepts. It does not accept deposits or custody private keys. Verify the security model of any software you choose.
Does a wallet always need internet access?
Viewing on-chain information often involves connectivity. Protecting recovery material offline is a separate issue; verify actual offline signing support.
How should I store a recovery phrase?
Write it down offline, check the order and spelling, and restrict physical access. Never take screenshots, upload it, or share it with support.
What is the difference between a private key and a recovery phrase?
A private key authorizes signatures, while a recovery phrase often derives or restores wallet keys. Both must remain confidential.
How can I restore access after changing phones?
Verify the existing backup, follow the verified software recovery flow on a trusted device, then confirm your addresses and networks.
What matters when adding USDT?
USDT exists on multiple networks. Check the exact chain, token identity, and the recipient network rather than relying on the ticker.
What should I verify before a transfer?
Check the network, entire destination address, asset, amount, fee, and signing permissions. Stop if any detail is uncertain.
How can I install a wallet more safely?
Use independently verified sources and avoid ads or unsolicited mirror files. This site currently offers no verified installer.
How can I recognize phishing?
Watch for lookalike domains, urgent requests, unexpected approvals, and any site asking for recovery words. Verify independently before acting.